Despite my disappointment a week ago with the Blue Chip Casino representative who found a sure-fire way to forfeit hundreds of dollars in revenue in order to save two, I found myself visiting William B's Steakhouse again on Friday.
You see, William B's is a tough place to feel compelled to boycott in order to get through to the occasionally short-sighted accounting types of a business. From the fabulous food, brilliant bartenders, and super servers all the way up to Patrick Cullars, the general manager, there's plenty to miss.
Although the dining area is high class and rather "chill", we really love eating at the bar, which is located just off the casino lobby in such a way that one feels they're at a busy crossroads of "it takes all kinds" incarnate. It's a great place to people watch, and those drawn into the bar and dining area itself tend to be interesting and receptive to striking up a conversation.
We each had the perch specials. Mine was pan-seared, while my partner's was sautéed. Both were spectacular, with delicious accompaniments of fingerling potatoes and green beans. Looks like I'll have to start my diet all over again, because it was a feast, especially on top of the great bread basket that begins one's dining experience.
Patrick's philosophy is "the answer is *yes*", and it's from that seed of enablement that all the rest of what makes William B's so special flows. If you've yet to experience the complete dining and drink experience of William B's, make it a priority. But be aware that you'll likely wind up with an addiction for which there is no 1-800 number: an addiction for the finest dining and drink experience smart money can buy. While you might enjoy the thrill of risky behavior on the casino floor, William B's isn't a gamble - it's a certain, satisfying jackpot every pull.
Showing posts with label Blue Chip Casino and Spa. Show all posts
Showing posts with label Blue Chip Casino and Spa. Show all posts
Saturday, September 27, 2014
Sunday, September 21, 2014
Blue Chip Casino: Pennies Wise, Hundreds of Dollars Foolish
Last night we had a hankering for hanging out at one of our favorite places, the bar at William B's Steakhouse at Blue Chip Casino (Michigan City, Indiana). The food is great, the staff stellar, and Patrick Cullars, the general manager, is a testament to his profession. We always have a good time, and have met a lot of wonderful people there.
Mary decided to see whether she was eligible for any "food comps". She was, although not much. But that's fine. Something is better than nothing, and we appreciated the gift.
We went on to order food and drinks, and had the usual blast. I decided to cover the alcohol portion of the bill, which was $33, to which I added a $7 tip. Mary would be covering the food with her food comps.
But it was taking longer than usual for the bartender to return so we could settle. Why? Because he'd called to see if the casino could make up the difference of the $2 in food that we ordered beyond the comps. And though he clearly went to bat for us, it was denied.
Are you serious, Blue Chip?
Try to understand. We ordered just two soups and a salad, because that's how modest the comps where, and that's roughly how hungry we were anyway. So it's not like we were trying to eek out more than what we could eat. We were very comfortable.
But, again, are you serious, Blue Chip? We regularly dine and drink there, and the alcohol bill is generally $30+. And everyone knows that the profit margins on alcohol are where restaurants really bring home the ka-ching. Yet there we were, somewhat embarrassed for having to reach into our pockets for another lousy two bucks to cover the food.
Well, Blue Chip, you were indeed 200 pennies wise. Congratulations! However, our warm, fuzzy feelings about enjoying ourselves at William B's evaporated in that instant, and we're probably not going to be back for a while. So while you've saved yourselves a whopping 200 pennies, you cost yourselves hundreds of dollars in the process.
Duh!
Monday, July 14, 2014
Where the Culinary Rubber Meets the Comedic Road
Remember how I was raving about Italian Night each Thursday at "It's Vegas, Baby!" at Blue Chip Casino and Spa in Michigan City, Indiana?
Well, just when we thought it couldn't get any better, it got way better - orders of magnitude better as a matter of fact (assuming you're engineer enough to appreciate that phrase).
First of all, Sunday evening was their regular menu, which we'd accidentally seen once, but never ordered from. It contains a large array of selections, from appetizers, to hand made pizzas, to sandwiches, to home style cooking, to significant seafood and steak offerings. There were also specials. We started with the best jalapeño poppers we've ever had.
I have cat-like curiosity about meatloaf, so I just had to know. It came with mashed potatoes, those curly, fried onion thingies that are a bit like loose Christmas tree garland, and sliced, cooked carrots. Just the right amount of a fine mushroom gravy coated the top of the meat. And I'm sorry, mom, but this was far and away the best meatloaf I've ever had. It was a solid inch and a half thick, and more on the meaty side than the bready side, which is how I prefer my meatloaf.
My partner ordered the seven ounce filet special, which included green beans and garlic mashed potatoes. She said it was to die for and, indeed, my taste buds crossed through this veil of saliva to awaken in a more heavenly place after sampling it.
Courtesy of the casino's generosity in the form of food comps, we were there to sample. To that end, we also ordered the margherita pizza, which wound up being best of class as well. We had just enough funds to order the chocolate silk pie, which was essentially a fireworks climax to our gluttonous foreplay. We should have eaten only half of it (isn't it great when you have to look either over or around your dessert to see the rest of the room?), but (sing the rest of this to Don McLean's "American Pie") Satan was laughing with delight, the day, the waistline, died.
But that wasn't all. The $23 bottle of wine we selected was fantastic *and* we stayed on for the free comedy show (a Sunday night feature, I believe), ordering a couple more bottles of the same along the way. I suppose three bottles of wine for two people sounds excessive but, hey, we're talking about a five hour period on an extremely solid base of memorable food, and a couple comedians whose material would have leveled us even without Bacchus' ecstatic blood coursing through our own veins. As a matter of fact, the final comedian Vince Carone was so spot on regarding what's wrong with America that George Carlin had to have been hovering somewhere in the room, flashing two thumbs up while grinning from ear to ear.
Our server Heather was a real delight. She was warm and attentive, her timing impeccable. If the kitchen was the orchestra, she was the conductor shaping the phrasing, the balance, the overall experience. Bravo, maestro Heather! Bravo!
Make haste to this incredibly versatile eatery. The menu has you covered across a broad spectrum of prices. Did I mention that they even have a "make your own mac and cheese" offering? I mean, need I say any more?
Well, just when we thought it couldn't get any better, it got way better - orders of magnitude better as a matter of fact (assuming you're engineer enough to appreciate that phrase).
First of all, Sunday evening was their regular menu, which we'd accidentally seen once, but never ordered from. It contains a large array of selections, from appetizers, to hand made pizzas, to sandwiches, to home style cooking, to significant seafood and steak offerings. There were also specials. We started with the best jalapeño poppers we've ever had.
I have cat-like curiosity about meatloaf, so I just had to know. It came with mashed potatoes, those curly, fried onion thingies that are a bit like loose Christmas tree garland, and sliced, cooked carrots. Just the right amount of a fine mushroom gravy coated the top of the meat. And I'm sorry, mom, but this was far and away the best meatloaf I've ever had. It was a solid inch and a half thick, and more on the meaty side than the bready side, which is how I prefer my meatloaf.
My partner ordered the seven ounce filet special, which included green beans and garlic mashed potatoes. She said it was to die for and, indeed, my taste buds crossed through this veil of saliva to awaken in a more heavenly place after sampling it.
Courtesy of the casino's generosity in the form of food comps, we were there to sample. To that end, we also ordered the margherita pizza, which wound up being best of class as well. We had just enough funds to order the chocolate silk pie, which was essentially a fireworks climax to our gluttonous foreplay. We should have eaten only half of it (isn't it great when you have to look either over or around your dessert to see the rest of the room?), but (sing the rest of this to Don McLean's "American Pie") Satan was laughing with delight, the day, the waistline, died.
But that wasn't all. The $23 bottle of wine we selected was fantastic *and* we stayed on for the free comedy show (a Sunday night feature, I believe), ordering a couple more bottles of the same along the way. I suppose three bottles of wine for two people sounds excessive but, hey, we're talking about a five hour period on an extremely solid base of memorable food, and a couple comedians whose material would have leveled us even without Bacchus' ecstatic blood coursing through our own veins. As a matter of fact, the final comedian Vince Carone was so spot on regarding what's wrong with America that George Carlin had to have been hovering somewhere in the room, flashing two thumbs up while grinning from ear to ear.
Our server Heather was a real delight. She was warm and attentive, her timing impeccable. If the kitchen was the orchestra, she was the conductor shaping the phrasing, the balance, the overall experience. Bravo, maestro Heather! Bravo!
Make haste to this incredibly versatile eatery. The menu has you covered across a broad spectrum of prices. Did I mention that they even have a "make your own mac and cheese" offering? I mean, need I say any more?
Thursday, July 10, 2014
It's Redemption, Baby!
Oh, for the love of the difference a couple weeks makes!
We rode into "It's Vegas, Baby!" at Blue Chip Casino and Spa in Michigan City, Indiana a couple winners. Okay, the ride was a little bumpy on the video poker machines before that, despite lucking into a four-of-a-kind. But I had an hour of fun for not too much. And it hardly mattered, because food comps and some luck in the Thursday night "Cash Grab" had us eating and drinking free anyway, which is the way it ought to be in such environs, no?
Not sure what happened to the usual staff, but it was as though they'd cleaned house - only one familiar face. But the new hostess was prompt and courteous. Our waiter Rudy was great the entire meal, checking on our satisfaction frequently, remembering that people might like ground parmesan *and* ground pepper on their soup and salad. He even poured our wine bottle on repeat visits, something we'd never experienced there before. Thanks, Rudy!
The food was better than ever. We dipped bread in fine olive oil and balsamic vinegar. I had the pasta fagioli, easily the best I've ever had anywhere. The house salad had wonderfully fresh greens, cucumbers, and cherry tomatoes - fantastic and radiating a sense of eating right under blue cheese dressing and the aforementioned ground garnishments.
Here's the thing. By the time you've had the bread, soup, and salad, you'd have to be Rocky Balboa to honestly have room for more. But, believe me, you make room, because you've only just begun.
My linguini and pomodoro was spectacular. I'd never had it before, actually, and although it's a huge helping, you're looking at it and all you're seeing is the pasta and some diced tomatoes with a nearly invisible sauce. But the moment you put a forkful in your mouth, you realize you were the victim of a wonderful optical illusion, because that transparent sauce packs an shockingly immense amount of flavor. And since you can hardly see it, it feels as though you're going rather low cal while "getting away with something" due to the intensity of flavor running roughshod over your tastebuds. I ate about half of mine, despite knowing the kind of abdominal tightrope I was walking, because there was still dessert to contend with.
And for me, it's always the spumoni. Such a perfect finish, served in a pleasantly lush state between solid and melted.
The bottle of Italian red we enjoyed throughout the meal was just $14.95, a steal for its quality, and in a fine restaurant. The five course (including the bread) meals were a paltry $12.95 a piece. Feeling as though you've taken the house is a good thing, and we're looking forward to feeling that again next Thursday. You should too.
We rode into "It's Vegas, Baby!" at Blue Chip Casino and Spa in Michigan City, Indiana a couple winners. Okay, the ride was a little bumpy on the video poker machines before that, despite lucking into a four-of-a-kind. But I had an hour of fun for not too much. And it hardly mattered, because food comps and some luck in the Thursday night "Cash Grab" had us eating and drinking free anyway, which is the way it ought to be in such environs, no?
Not sure what happened to the usual staff, but it was as though they'd cleaned house - only one familiar face. But the new hostess was prompt and courteous. Our waiter Rudy was great the entire meal, checking on our satisfaction frequently, remembering that people might like ground parmesan *and* ground pepper on their soup and salad. He even poured our wine bottle on repeat visits, something we'd never experienced there before. Thanks, Rudy!
The food was better than ever. We dipped bread in fine olive oil and balsamic vinegar. I had the pasta fagioli, easily the best I've ever had anywhere. The house salad had wonderfully fresh greens, cucumbers, and cherry tomatoes - fantastic and radiating a sense of eating right under blue cheese dressing and the aforementioned ground garnishments.
Here's the thing. By the time you've had the bread, soup, and salad, you'd have to be Rocky Balboa to honestly have room for more. But, believe me, you make room, because you've only just begun.
My linguini and pomodoro was spectacular. I'd never had it before, actually, and although it's a huge helping, you're looking at it and all you're seeing is the pasta and some diced tomatoes with a nearly invisible sauce. But the moment you put a forkful in your mouth, you realize you were the victim of a wonderful optical illusion, because that transparent sauce packs an shockingly immense amount of flavor. And since you can hardly see it, it feels as though you're going rather low cal while "getting away with something" due to the intensity of flavor running roughshod over your tastebuds. I ate about half of mine, despite knowing the kind of abdominal tightrope I was walking, because there was still dessert to contend with.
And for me, it's always the spumoni. Such a perfect finish, served in a pleasantly lush state between solid and melted.
The bottle of Italian red we enjoyed throughout the meal was just $14.95, a steal for its quality, and in a fine restaurant. The five course (including the bread) meals were a paltry $12.95 a piece. Feeling as though you've taken the house is a good thing, and we're looking forward to feeling that again next Thursday. You should too.
Friday, June 20, 2014
It's Vegas, Baby!
While not literally the deal of the century, one can't help but feel a trip to "It's Vegas, Baby!" (at Blue Chip Casino, Michigan City, Indiana) for their Thursday night "Vegas Italiano" to be a reasonable facsimile. $12.99 fetches you soup, salad, bread, a choice of pasta/sauce, and dessert. Great wine is available for as little as $14.99 a bottle. You can add protein to the pasta for a little more, but there's really no need given the side of the pasta portions. The bolognese sauce I ordered came with plenty of meat to satisfy my Paleolithic urges.
The ambience is pleasantly subdued: lights down, a sense that library level conversation is appropriate. The dining area is surrounded by TV screens displaying a fascinating, long-playing tribute to Las Vegas, which educates even as it entertains.
Last night's staff seemed just a bit beneath the challenge of the above average crowd in attendance. Indeed, we'd grown accustomed to practically having the place to ourselves. But word has apparently gotten out, and those days are over, so you best make a reservation. Given the Boyd Corporation's dedication to excellence, I have every reason to believe last night's service struggles were merely an aberration in the face of unanticipated turn out. Still, the food was easily worth the wait.
We didn't have time to stay for the regular Thursday night "dueling pianos" show, but we've heard it's fantastic.
All in all, this is must try experience. And don't forget the dessert is coming, or like me your lust for the fantastic pasta and sauce will have you filled beyond capacity!
The ambience is pleasantly subdued: lights down, a sense that library level conversation is appropriate. The dining area is surrounded by TV screens displaying a fascinating, long-playing tribute to Las Vegas, which educates even as it entertains.
Last night's staff seemed just a bit beneath the challenge of the above average crowd in attendance. Indeed, we'd grown accustomed to practically having the place to ourselves. But word has apparently gotten out, and those days are over, so you best make a reservation. Given the Boyd Corporation's dedication to excellence, I have every reason to believe last night's service struggles were merely an aberration in the face of unanticipated turn out. Still, the food was easily worth the wait.
We didn't have time to stay for the regular Thursday night "dueling pianos" show, but we've heard it's fantastic.
All in all, this is must try experience. And don't forget the dessert is coming, or like me your lust for the fantastic pasta and sauce will have you filled beyond capacity!
Tuesday, April 29, 2014
Patrick Cullars Takes Wine and Fine Dining To a Whole New Level of FINE! 04/29 by ArtSees Diner Radio | Entertainment Podcasts
Patrick Cullars Takes Wine and Fine Dining To a Whole New Level of FINE! 04/29 by ArtSees Diner Radio | Entertainment Podcasts
Join Mary E. as she welcomes Patrick Cullars to ArtSees Diner Radio. Patrick is the General Manager of William B's Steakhouse William B's is located in Blue Chip Casino and Spa, Michigan City, Indiana. Patrick is a member of Society of Wine Educators as a Wine Steward/Sommelier. He obtained certification through the University of Nevada Las Vegas in Food and Beverage, as well as Hotel and Casino Management.
Patrick is the consummate professional, and is known for sharing "I have the best job in the world!"
Blue Chip Casino and Spa is a member of the Boyd Gaming Family! Special thanks to the Boyd Gaming Family for sharing Patrick Cullars for this exclusive interview.
Join Mary E. as she welcomes Patrick Cullars to ArtSees Diner Radio. Patrick is the General Manager of William B's Steakhouse William B's is located in Blue Chip Casino and Spa, Michigan City, Indiana. Patrick is a member of Society of Wine Educators as a Wine Steward/Sommelier. He obtained certification through the University of Nevada Las Vegas in Food and Beverage, as well as Hotel and Casino Management.
Patrick is the consummate professional, and is known for sharing "I have the best job in the world!"
Blue Chip Casino and Spa is a member of the Boyd Gaming Family! Special thanks to the Boyd Gaming Family for sharing Patrick Cullars for this exclusive interview.
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